Shipping Policy

At Softball Spirit, we are committed to providing our customers with a convenient and seamless shopping experience. That's why we offer free shipping on all orders within the United States. Most of our products are produced and shipped from our U.S. production partners, ensuring fast and efficient delivery.

PRODUCTION TIME

Once an order is placed, our production partner will begin producing the product. For most products, production time takes one to five days. However, for a few products produced by our overseas partners, production time may take two to seven days.

SHIPPING TIME

Shipping time will depend on the carrier and the customer's location. A tracking number will be provided once the order has shipped. For orders produced by our overseas partners, shipping time may take up to 16 days, but generally takes six to nine days.

MISSING ORDERS

Our goal is to ensure your order is delivered as quickly as possible, but unexpected issues do arise. If you have not received your order within the estimated delivery time, please contact our customer support team at support@softballspirit.com, so we can assist in resolving the issue as quickly as possible.

CUSTOMER SUPPORT

If you have any questions or concerns about your order, please do not hesitate to reach out to our customer support team at support@softballspirit.com. We are here to assist you and ensure a positive shopping experience at Softball Spirit.